1. Introduction
TravelocrAgency (hereinafter referred to as “we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it. The policy applies to all information that is collected through our website located at https://travelocragency.com/
2. Types of Information We Collect
We collect Personal Information, such as name, address, email, and phone number, when you voluntarily provide it to us through our website, email, or phone. We may also collect non-personal information, such as IP address and browser details, time zone, and pages visited, through the use of cookies on our website. The purpose of collecting this information is to better serve you and provide you with the content you are looking for.
3.Use of Information
The Personal Information you provide to us is used solely for the purpose of contacting you. We do not sell or share your information with third parties under any circumstances. We may use cookies to store information about your preferences or order to better serve you. You can edit your browser settings if you have privacy concerns, although doing so may interfere with the use of many websites.
4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6.Protection of Information
We take the protection of your Personal Information seriously. We have implemented appropriate technical and organizational measures to secure your information from unauthorized access, alteration, disclosure, or destruction. Your information will never be sold or shared with third parties and will not be seen anywhere on the Internet.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation. If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AxiomThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Changes to Our Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time. If we make changes, we will post the updated policy on our website and encourage you to review it periodically to stay informed about our privacy practices.
11. Disclaimer
We provide travel documents for legitimate purposes only and do not condone illegal activities. The use of any of our documents for illegal purposes is strictly prohibited. When you obtain a document from us, it will be authentic and registered in the relevant government database. It is your responsibility to ensure that you use the document legally. All our documents are legal and we will only accept payment after we have completed production and provided you with pictures or videos of the document for your review. By using our services, you agree to the terms of this Privacy Policy.